Alfresco Enterprise Content Management SolutionClient was a specialist in offshore outsourcing of IT services, CAD drafting and visualization and Business Process Outsourcing (BPO). The client helps more than 8 million people on behalf of insurers, intermediaries, banks, leasing companies and home-help agencies. Client wanted an open and scalable platform that supported their current content management requirements as well as the flexibility to add new features or modules in the future at lower cost. The Client website was migrated to Alfresco for its significantly lower costs due to open source development and licensing model. Alfresco also allowed the client to easily modify rules, business processes, and workflows. The client benefited from Alfresco due to its simple installation, ease of use, reduced costs, ability to retire from legacy systems and single integrated ECM for intranet and extranet. |  |
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Email Message Archiving The Client was into insuring lives of people who depended on them. They used Kana response as a low cost – high quality email solution that automated the process of capturing, documenting, interpreting, routing and prescribing answers; KANA Response streamlined high volume email and Web form management. The Client needed the KANA database to store all incoming emails and response transaction records. They also wanted the flexibility of selecting the messages to be archived. Using Java, Rishabh provided them the solution of rebuilding indexes, recalculating statistics and archiving. The data could be achieved either in a database or a file (.eml file). The tool was configurable in terms of the destination of the archive. | | |
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Investigation Management SolutionA New York based research and development firm specializes in real time data analysis for dynamic knowledge management, data surveillance and business intelligence. The client had envisioned to have a web-based investigation management solution which provided automated process for detecting, investigating and reporting suspicious behavior. Rishabh designed Investigation Management solution to analyze relationship data and enable scanning of data lists internally and externally maintained and offers analytics in the Know Your Customer (KYC) and Transaction Analysis segments. The solution was developed that met the needs of large global financial institution. The solution could manage and refine mountains of customer data from all areas of the enterprise and automatically identify, classify and surface suspicious activities. | | |
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