e-Learning on Mobile Devices for Employee Communication and Training [CASE STUDY]

18 May. 2015 Case Studies

A US based retailer with global business expansion plans needed a mobile learning and management solution to train their workforce on new organization policies, products and global regulations. The aim was to facilitate the communication process between top management, managers, employees and trainers. The mobile learning management solution was also required to document individual employees performance while creating an effective learning management framework for the organization.

Objective

The client wanted an eLearning mobile solution that would facilitate communication and deliver training to its employees on updated company policies and product releases. The solution would bridge the gap between top management and trainers for record keeping of training & educational processes. In addition, design elements such as an intuitive user interface with user management, collaboration features like chat, video tutorial sharing, skill monitoring, Q&A forum and a logbook needed to be incorporated. Finally, the application should function flawlessly on various iOS, Android and Windows based devices.

Challenges

  • Rapid variation dynamics in learning management
  • Device compatibility for existing and next generation devices
  • Delivering unified user experience
  • Streamlining learning and assessment process

Approach

Our team at Rishabh Software used PhoneGap to devise a complete mobile application for implementation across iOS and Android devices. The methodology focused on building hybrid applications that would provide a personalized learning experience with user management and collaborative features. Customized plugins were used for Android & iPhone to view documents, create thumbnail from videos and make reusable components to upload/download files (videos, images), custom views, navigation control and app sync functions for rapid application development. Also, to simplify the training and learning management process, an assessment algorithm was developed to deliver learning based on employee skills and experience criteria.

Mobile App for Workforce Learning and Development
Mobile Learning and Knowledge Solution for iOS, Android & Windows Based Devices

Business Benefits

  • Greater learning and development opportunities for employees
  • Real-time collaboration between mentors, trainers and employees
  • Streamlined assessment process

Industry Segment

Retail

Technology and Tools

  • PhoneGap
  • AngularJS
  • Web Services

Rishabh Software provides learning and development solution on mobile to streamline training and communication amongst employees for retail industry.

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