Customer expectations increase on a daily basis and as of today, it is a known fact that as buyers we want our shopping experiences to be personalized. Most buyers on eCommerce stores like Amazon & Alibaba do not think twice about revealing personal information if they want a more relevant shopping experience.
The world of eCommerce will continue to grow through 2018. According to Forrester Research, eCommerce sales may reach the figure of $414 billion in 2018. On a similar note, eMarketer predicts a figure of $491.5 billion for the same. This growth is both a blessing and a challenge for retail businesses who want to ride the waves of online selling.
The Enterprise Content Management (ECM) market has evolved in the last two decades. It has now reached a stage where most of the solutions provide similar features. SharePoint and Alfresco are mature enterprise content management (ECM) platforms.
With rising online fraudulent activities in Finance, our client wanted to automate investigation process and deliver faster case resolution. We developed a custom investigation management solution using Java technologies and followed CMMI 3 processes to adhere with the standard development norms.