Tag Archives: customer service

With a dime and dozen companies providing “good service and quality”, what is your differentiation factor in today's competitive world? To make yourself stand out, you need to go that extra mile and that extra could be as simple as providing Good Customer Service. It is a simple concept, that satisfying customer’s needs and wants, makes ...

SugarCRM is an California based company started in 2004 dealing in Customer Relationship Management (CRM) system. SugarCRM develops CRM software in three editions: Sugar Community Edition Sugar Professional Sugar Enterprise History of SugarCRM SugarCRM started as a commercial open-source project on Sourceforge in April 2004. Sugar expanded rapidly and by September 2004, potential customers had downloaded 25,000 copies of Sugar ...

Established since 1985, the Client has operated as a carrier’s carrier and is a leading provider of digital fiber optic network in the Carolinas. The company leases capacity to many telecommunications carriers providing intrastate and interchange services. The Client has been associated with Rishabh Software since 2007 and has worked towards creating many applications in ...

As customers make smarter choices day after day, we are no longer in a position to tell them what to buy. They have their own means of gauging what’s right and what’s wrong. It's time that all of us pay attention to this change and realize that today’s customer want to be interacted and engaged with. There ...

Based out of California, USA, the client provides the nation’s only reusable rack rental, recovery, and closed loop logistics for efficient bulk shipping and display of live goods from nurseries to retailers. The company was looking to branch into non-nursery recoverable displays too in the nation's leading home improvement centers. The Business Need for a Supply ...

While working on pre-sales, I visited the prospect’s website. In the process of understanding the prospect’s products and it founders, I came across the following Vision statement. "To exceed the expectations of our customer. We will accomplish this by committing to our shared values and achieving the highest level of customer satisfaction" On reading the above, I ...

Client is a specialist in offshore outsourcing of IT services, CAD drafting & visualization and Business Process Outsourcing (BPO) from the Netherlands. The Business Need The client wanted to create a retail shopping cart solution based on their requirement by studying competitors’ successful supplier shops. To support their move into the highly competitive sector of selling products ...