Custom SharePoint solutions (like Online Sales Portals, Corporate Portals, Enterprise Portals etc.) are developed for organizations are able to address many business concerns depending on the business requirements. Here we have shared one of our ‘Online Sales Portal’ case-study.
Customer complaints, compliments or feedback – whether positive or negative – are always a good source of business information. While providing products and services, every business experiences different levels of customer satisfactions at different stages of the business cycle. Even the best of products and services have issues from time to time.
There are various CRM products available in the market. We have compared 2 best-of-breed CRM products (Microsoft Dynamics CRM and Salesforce.com) which can help you decide the right one for your organization. Brief Introduction to the CRM Products: Microsoft Dynamics CRM: Microsoft Dynamics CRM’s main focus is the SME market segment.
Microsoft has come up with a solid feature rich product which has come through years and has evolved as a robust platform, flexible enough to accommodate any size and any kind of business. More over its availability on premises and on the web, makes it all the more competitive and affordable for various businesses.