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Weekly Tech Roundup: Booming Cloud, Growth in CRM & Enterprise App Activations

20 Feb 2014

We’re almost into the 3rd month of the year and are already seeing some tech trends taking shape. Cloud is being touted to be bigger than ever this year along with CRM and enterprise mobility. We might see new players in the market and new services being launched in the above mentioned space. The past week did have its share of technology news and below are some of the stories.

Cloud boom is on for real, researchers say


Researcher IHS Technology expects spending on cloud infrastructure and services to hit $174.2 billion in 2014, up 20 percent from $145.2 billion last year. Perhaps more to the point, it expects this growth rate to continue with enterprise spending on cloud to soar to $235.1 billion by 2017. That would be triple the amount spent on cloud ($78.2 billion in 2011.)


On the same lines, Red Hat CEO Jim Whitehurst says: “2014 is going to be a defining year for the technology industry. This will be the year when cloud architectures go from experimentation to deployment, where big data goes from promise to production, and when we get our first glimpse at how these innovations could potentially change our world.”

CRM Adoption to Reach $24 Billion in 2014: Gartner

According to a report based on the research by Gartner, customer relationship management (CRM) software revenue is forecast to reach $23.9 billion in 2014, with cloud revenue accounting for 49 percent. This trend will supposedly be driven by the current scenario wherein demand for modern technology customer relationships.


Software as a Service (SaaS) and cloud-based CRM deployments currently represent more than 40 percent of all CRM deployments and they look set to reach 50 percent during 2015, according to the report.


“CRM will be at the heart of digital initiatives in coming years. This is one technology area that will definitely get funding as digital business is crucial to remaining competitive,” Joanne Correia, research vice president at Gartner, said in a statement. “Hot areas for CRM investment include mobility, social media and technologies, Web analytics and e-commerce.”

Enterprise app activations growing rapidly

The Q3 report from Good Technology Mobility Index, an ongoing initiative to track and analyze the impact of mobile apps and platforms, has some interesting pointers on enterprise app activations.


The report found a 54 percent growth quarter over quarter in activations of enterprise applications, which are designed to take advantage of the mobile devices employees are already carrying. The rate is a jump from the 43 percent growth rate from second quarter to third quarter of 2013. Another interesting statistic is that custom app development continued to grow rapidly at 55 percent, an increase from 52 percent in last quarter’s report.


At present, document editing remains the primary choice of enterprise application users but more advanced applications like business intelligence, secure browser and social business are starting to find a foothold in the space.


Blackberry’s downhill ride continues with more organizations moving towards the iOS platform (54% of all device activations in the last quarter). Financial services dominated all other industries in net activations, accounting for 39.3 percent. Business and professional services were second on the list at 19.6 percent, while the government and public sector accounted for 6.5 percent.


We’re in the midst of an ever changing and advancing technology era and it always is advisable to be adaptable and ready for the new revolutions. Rishabh Software, a reliable technology partner will help your organization do just that. Our customized enterprise solutions will empower your organization to keep pace with the new and ever changing trends. Contact us today or Call us on 1-877-RISHABH (1-877-747-4224) to learn more about our service offerings and solutions.