Legacy Application Modernization on Cloud
For a US-based healthcare service provider to streamline their services for 3000+ professionals associated with them
About
The customer wanted to revamp their legacy appointment scheduling application that offered a poor customer experience. It assisted with managing appointments, scheduling and report creation for varied medical services across distributed facilities. Rishabh Software offered healthcare application re-engineering on the cloud. It helped improve system performance to manage modern-day business operations & clinical processes. It was with new features & enhancements.
Capability
Product Engineering
Industry
Healthcare
Country
US
Key Features
In its new avatar, the cloud-based app simplifies healthcare services. It improves the transparency between the service provider & its end-customers.
Improved UX/UI
The intuitive interface allows users access a variety of medical services with single-click requests over a single platform.
Saves time & costs
The healthcare legacy application migration to the cloud saves time by eliminating the queue for patients. It offers instant online booking, rescheduling and cancellation options with many advance payment choices.
Unified activity screen
Supports tracking of daily appointments with scheduling actions, like bookings, cancellations and more, over a single dashboard.
Eliminate data errors
Digital documentation reduces paper-based work and helps maintain precise records, accessible 24/7.
Challenges
- The intricate design of the legacy app to manage a vast volume of data
- Lack of proper documentation for the on-premise solution
- Complicated workflow resulting in a poor app performance
- The time-consuming process of appointment booking results in unhappy customers
Solution
The legacy application modernization for the healthcare client helped streamline the business workflows. It was with many advanced features to assist the service staff.
Agile methodology
Offered enterprise agility to improve app performance and responsiveness by enhancing the productivity of development, operations &security teams’.
Workflow automation
We optimized the system performance by automating & simplifying the routine healthcare operations that require less human effort.
Technology upgrade
With a modern technology stack, we implemented the MVC architecture to future-proof the current application by assessing & improving the existing system processes.
Enhanced booking management
Allows patients to book appointments/reservations using a secure & convenient booking system via any device. The legacy application migration to the cloud reduced the appointment booking time for the users.
Technologies Used
Project Snapshots
40%
boost in application performance
30%
increase in operational efficiency with improved UI
5000+
bookings per day managed efficiently
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