A comprehensive end-to-end solution for bakery business helps keep track of the inventory, products, and packaging, including batch control & traceability. As a result, it enables the business owners to gain full quality control on their overall production capability and make effective sales-related decisions that lead to maximizing customer experience.
To improve operational transparency and efficiency for delivering an enhanced experience for customers, a seamless automation solution with the combination of right tools is vital. As part of this, the ERP integration with Microsoft Dynamic 365 helps streamline the entire sales operation along with the automation of essential bakery management tasks to improve efficiency and growth of the business.
Read on to learn how we helped our Australian wholesale bakery manufacturer with a seamless data synchronization and a streamlined sales channel by integrating Microsoft Dynamics 365 for sales with their existing GlobalBake ERP system.
Our customer was using a legacy GlobalBake ERP system to manage all aspects of their operations, right from inventory, manufacturing, product development to sales forecasting and management, customer service and accounting. They needed an online CRM solution that could work in conjunction with their existing ERP system, bringing together the best parts of Dynamics CRM ERP integration to streamline and automate the current sales operation.
Rishabh Software adopted a phased implementation approach to deliver the solution into two incremental releases. Each phase was built upon learnings from the previous stage to provide specific items that were essential to the success of the project as a whole. The two aspects were planned with the following deliverables:
A team of four Dynamics CRM developers worked on the following:
30% increase in sales as Sales Cycle is defined in CRM with Dynamics 365 for sales process automation which simplified the process from tracking leads to the qualification of the deal, managing the pipeline, quote, and then order
Food & Beverages Industry
Australia based wholesale bakery manufacturer with over 50+ bakery products