Custom POS Software Development For Retail Store To Increase Profit & Save Transaction Cost [CASE STUDY]

04 Mar. 2019 Case Studies

A Point-of-Sale (POS) system replaces the traditional cash register and helps the retailer to keep track of their sales, customer transactions, inventory management, and supply chain operations. A POS is a hardware device typically part of offline retail stores during the checkout process. It functions as a banking terminal to accept payments via cash, credit cards, and debit cards.

Maximizing Retail Profitability & Saving Transaction Costs with Custom POS

Read on to learn how Rishabh Software helped the customer develop their online presence by establishing an e-commerce store. We helped them reduce the transactional costs and maximize profitability by replacing their existing POS system for the physical store with a custom solution.

Objective

Our customer was lacking an online presence and was conducting its business operations through a physical store. We helped our client to set up an online presence by developing an e-commerce store, and replaced the existing POS system to reduce transactional costs and maximize profitability. Rishabh Software developed the online presence through its Digital Commerce services and leveraged Magento technology. The online shop functioned as an additional sales channel and helped the client increase sales.

Challenges

  • High Payment Gateway Transaction Charges
  • Lack of Omni-channel experience to engage customers
  • Expensive POS with lower profitability
  • Lack of Inventory Control

Approach

We first created an online presence by developing an e-commerce store using Magento technology. Rishabh Software’s team analyzed the existing POS infrastructure used in the physical store and proposed to create a custom point of sale solution which can help the customer save transaction costs.

We studied many POS terminal hardware devices and developed the proprietary software which can be used in the POS terminal for processing customer transactions. Moreover, the E-Commerce Store and POS will have a standard backend which streamlines the entire sales process.

Our custom POS solution delivered features like:

  • Sales Order Tracking
  • Inventory Management
  • Integrated with Bar Code Scanner, Payment Terminal
  • Customer Loyalty Management

Retail POS (Points of Sale) Solution Architecture

Business Benefits

  • Streamlined the sales & checkout process
  • Transaction cost savings
  • Improved customer engagement with Omni-channel experience
  • Detailed Reporting & Analytics
  • Industry Segment

    Retail

    Customer Profile

    US-based largest apparel store

    Technology and Tools

    • Magento
    • MySQL
    • Bar Code Scanner
    • Credit Card Reader
    • CRM
    Seeking POS Solution For Your Business? Rishabh Software’s team helps in developing custom solutions for your enterprise requirements
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