A US based leading supplier of eye and healthcare products, such as contact lenses and lens care products through its global business divisions in the Americas, Europe, Middle East, Africa and Asia.
The client was using three different types of ERPs and the enterprise data was pushed to the ERP system from various applications. The databases used in the ERPs were: Oracle, BPCS (IBM AS400) & Tactics. The client wanted to start using SFDC as their CRM tool for which they needed to sync their customer list from the legacy systems. They also wanted to improve productivity and simplify collaboration between various teams by delivering updated information to the enterprise users.
To shorten the information gap between the traditional legacy systems, ERP and Salesforce, Rishabh Software’s development team decided to implement BizTalk as a middleware to sync Salesforce with ERP and other legacy systems. The BizTalk application was coded in a way that it fetches the enterprise data from legacy systems and pushes them into SFDC and vice-a-versa in real-time. Many ERP services were created and configured to execute timely sync between the ERP and legacy systems. This catered the sales team with updated customer information and helped to increase business visibility.
Rishabh Software provide Synchronize solution between ERP legacy systems and SFDC for various industries.