Learn how we enabled a North America-based courts and justice office to modernize their legacy municipal court case management system. And, how this optimization exercise helped overcome multiple technical limitations while improving system performance and resulting in enhanced overall efficiency for associated teams.
Project Overview
A US-based technology company serving public sector organizations, like the municipal court office was in pursuit of an MS-technology proficient partner. The idea was to help them migrate their legacy infrastructure, from the existing monolithic Windows Form to a microservices enabled one. This would ensure easy management of critical workflows and automation of case management data (files, scheduler and more) across levels. Further, as part of their digital transformation strategy, they were even seeking modernization & upgrade of the system’s front-end to provide an intuitive experience to its users.
Team Rishabh Software helped re-engineer the legacy software empowering multiple departments to efficiently collaborate, manage the case task overload, track court calendars and have an on-demand reporting mechanism.
Challenges
- Inability to digitize paper-based documents
- Higher turn-around time for managing high-volume admin tasks
- Tracking inefficiency of court calendars for appropriate appointment scheduling and document reporting
- Poor UI
Solution
Our experienced team considered microservices architecture to enable future scalability for the court administrative system.It offers;
- Access to key process templates & documentation, such as warrants, courtesy notices, subpoena tracking and more with a click of a button
- Flexibility to set up new e-dockets in conjunction with calendar availability and case statuses
- Maintaining consistent workflow and rule compliance for court dates, judgments, fines and more
The re-engineered municipal court management system offers a user-friendly interface that enables the justice department to manage everything ranging from citation to jury selection.
It comprises of;
- A dashboard that offers a complete view of financial information following fines, fees, and other costs as specified by the court office.
- Easy search and retrieval of electronic case files, documents, notices and related media to reduce preparation time needed for cases
- Streamlined judicial processes with increased visibility of case and judge scheduling
- On-demand & custom report generation options for cases in multiple formats
Benefits
- 4x increase in system performance
- 100% secure digital data management
- 70% faster & accurate access & retrieval of information
Customer Profile
US-based software solution provider
Technologies
- Angular
- .NET Core
30 Min
