Emerging technologies are playing a vital role in digitalizing businesses across industries. While most companies were already implementing digital initiatives before the pandemic, Covid-19 accelerated its pace worldwide. As a matter of survival, the hospitality industry also sped up efforts and become a strong, early adopter of digital transformation.
Today, smart hospitality brands have switched from siloed spreadsheets to SharePoint for performance tracking system development that drives increased efficiency, easy customizability, instant KPI tracking & centralized document management. They’re now in a much better position to drive higher productivity levels and profits while promoting employee growth.
Explore how Rishabh assisted a fast-growing restaurant chain with performance tracking system development for centralized tracking & management of employee training and promotion approvals.
An American hamburger restaurant chain was looking for an experienced technology partner to digitize its manual performance evaluation process for employees across 120 restaurants. They needed a centralized performance management tracking system with role-based access to manage the master data, platform features, and workflow. The performance tracking system would enable users to track KPIs, identify training needs, monitor improvements across touchpoints & streamline the review process. Employees would be promoted upon satisfactory completion of the required training.
At the initial kick-off, our team determined their training goals and identified different user groups and desired functionalities. We leveraged SharePoint to customize the solution to their unique training & performance tracking needs. It integrated all upgraded capabilities while enabling centralized monitoring and management of training and meeting data.
As a Microsoft Gold Certified Partner and an experienced SharePoint development company, we engaged the client with tailored consulting and digitization of their performance management process based on the metrics that were curated to their business model.
Create, track and assign individual and team-level training and meetings based on predefined KPIs that included:
An American fast-food restaurant chain with a global presence.
Conduct appraisals the right way with a web-based performance management system that boosts productivity to drive more profits for your restaurant!