Optimizing Contingent Workforce Management

For a US-based global workforce provider

The IT staff providing giant was on the lookout to transform their processes to procure and manage contingent workforce through a single point of accountability. They were seeking a reliable and modernized web-based solution to integrate their different stand-alone solutions into one comprehensive end-to-end workforce management portal.

Capability

Enterprise Application Services

Industry

IT Services

Country

USA

Key Features

The re-engineered solution helped streamline and simplify workforce management planning by putting together a complete suite of Managed Service Provider (MSP) solution.

Accessible anywhere anytime

24*7 access to the scope of work (SOW), employer record, contractor compliance, employment screening, and more for increased visibility

Seamless user experience

Improved user interaction to manage entire process end-to-end with least manual intervention and enhanced integrations.

Monitoring and management

Real-time dashboard to help with status monitoring of workers with powerful automation capabilities

Workforce optimization

Offers increased visibility and control into the operations of the workforce with detailed on-demand reports that helps in better workforce planning and allocation.

Challenges

Unable to perform data optimization and migration

Lack of transparent and real-time data exchange between varied systems

No existing integration with client systems

Dull user experience due to outdated design

Solutions

The developed web-based application enables for better data movement, automated workflows, and seamless integration with the client system in-line with customer’s vendor management needs.

Resource management

Enables easy management of time spent across different activities along with payroll processing, employee screening, on-boarding, HR compliance, off-boarding, document management, and more

Redesign and optimization

Enhanced user experience with optimum security protocols to identify & eliminate potential risks. Our team helped extract large volumes of data and streamline it’s exchange

Contract & project management

Optimized labor contracting through the automated and web-based project management mechanism packed with features like document management, contract administration, expense management, framework design and more

Application modernization

Complete modernization of the software by streamlining the end-to-end scope of Work (SOW) / contract management with improved consistency and visibility into every aspect of labor spend. It also helped reduce compliance risk and increased transparency into project costs and deliverables