Therapy Practice Management System Modernization

For a US-based occupational therapy provider to enhance patient engagement and efficiency.

Our client wanted to modernize their existing medical practice management system to reduce the paperwork. The system would automate the process of patient bookings, appointment scheduling, document management and bill payments.

Capability

Product Engineering

Industry

Healthcare

Country

USA

Key Features

The re-engineered practice management solution helps manage patient visits and schedules for therapists.

Best-in-class security

Helps detect and remove possible security threats with timely updates that respond to attacks.

Powerful API

Seamless integration of existing sales tools. It includes EHR/EMR systems or clinical workflows for faster and easy convenience.

Easy content updates

Ability to update new content on the website without the help of any developer.

Comprehensive platform

A single platform to combine all business needs. It simplifies tasks, improves communication and assists collaboration.

Challenges

Difficult to manage 20+ therapy documentation forms

Customize the existing system without affecting its performance

A large disconnect between scheduling and billing systems

No customized and on-demand report generation

Solutions

We converted the old server-based system into a secure, scalable and cross-device compatible app. It helps both therapists and admins to manage documentation of patient visits & appointment schedules.

Centralized multi-site management

It enables the system to run all their sites on a single code base. It provides consistency, streamlines maintenance and promotes smooth content sharing.

Third-party integration

Integration with new technologies and channels that functions as a unified digital platform. It delivers a unique patient experience.

Optimized administrative process

A highly customized administrative system where content admins can rearrange page layouts without code adjustments.

Improved web accessibility

Access to a broader audience with information sharing across a wide range of devices. It enables them to interact with patients who need physical disability treatment or admission.