Communication and collaboration is an essential component for financial services sector today. With different departments co-existing within one organization, a new wave of digital transformation is much needed to reduce friction and simplify operations.
A revamped fintech ecosystem with access to the best tools and technologies helps improve the value for the customers. It helps satisfy not the end-customer demands but also enables staff to respond in a fast, informed manner. A unified communication experience can make it easier for people to find, reach, and collaborate securely with one another.
Learn how Rishabh Software helps unlock the innovation for organizations in the financial services industry. For a US-based financial services firm, we developed a collaboration platform that eases the management of a variety of routine office tasks. We have been pioneers in adopting customer-centric software and systems. This satisfies customer demands as well as enable staff for fast, informed responses.
Our client provides industry-leading working capital solutions to businesses across the world with innovative financing tools. They were in pursuit of creating a single-workplace portal that offered the admin and employee users to submit their assignments, review account information and retrieve various reports.
As part of the mandate, they wanted us to:
Rishabh Software has required proficiency to build real-time collaborative web applications to revolutionize the way you communicate and collaborate.
We developed a client portal that provides the end customers with self-service options. The solution enabled the staff members to perform the following:
The other essential aspects of collaborative portal development were security and performance. The system was designed using an entity framework with a custom repository technique. The flexibility of the framework and implementation of ADO.net were combined to address the solution needs.
To conclude, Rishabh Software team delivered the end solution within the stipulated timeframe. It has helped them empower their customers to self-service their accounts, resulting in improved customer engagement.