The client is the largest provider of digital fiber optic telecommunication network in the Carolinas. The client’s telecom network spans over 3100 fiber route miles and blankets both the states. The client leases capacity to all prominent telecom carriers providing intrastate and interchange services in the state.
The client was looking for major enhancements to its Telecom Order Management System and addition of new modules to improve client’s business efficacies. The client had many of the business processes that were done manually and recognized the need to automate these business processes and integrate them with their centralized Order Management System.
The System ran on client’s intranet with many of the functional modules not being managed professionally. Additionally, there was no system documentation maintained for the Telecom Order Management System application.
Their business need also included data migration from production database into Accounting Engine database schema and data clean ups, software application testing and quality assurance.
Rishabh Software studied the client’s business architecture, identified opportunities for automations and determined a robust enterprise architecture that would allow seamless integration of new modules and support continual enhancements.
The project team studied the entire Order Management System application code line by line to deliver a comprehensive documentation for existing business processes by:
The project team ensured that the database remained in consistent stage and that the data table definition supported accounting engine software for any new changes. They in turn:
The project team compared the Order Management System’s existing production database with ACCE database to perform database migration into Order Management System’s ACCE database schema structure. During which:
The team also conducted a detailed study for Telecom Order Management System’s production database and observed that data was in inconsistent state and required a lot of data clean ups.
They implemented critical enhancements to existing Telecom Order Management System application and ensured that new enhancements were compatible with the new releases of Telecom Order Management System on production server. For this purpose:
Rishabh Software, a CMMI Level-3 technology company, focuses on cost-effective, qualitative and timely delivered Software Development, Business Process Outsourcing (BPO) and Engineering Services.
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