Mobile CRM has grown in importance over time, mainly due to the introduction of social networks and mobile technology in the customer relationship management space. It has now almost become an indispensable tool in the arsenal of sales professionals who desire to excel.
The rise in the number of mobile users has only aided in increasing the acceptance of Mobile CRM in the enterprise. Businesses that have already adopted using Mobile CRM have realised its importance in the sales cycle. This infographic throws some light on the importance, salient features and the business impact of Mobile CRM.
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