Customer Relationship Management (CRM) software are a crucial component of any company’s success. Microsoft Dynamics CRM and Salesforce are two leading CRM vendors among the list of other mega-vendors that account for a large quota of the CRM market.
This article will offer a holistic comparison between Microsoft Dynamics CRM Vs. Salesforce for offering CRM software solutions. Our analysis will focus on showcasing the differentiators and similarities on features between the two leading CRM solutions providers.
A dedicated CRM development company will help you select the right CRM solution to enhance the experience for businesses and organization by recommending and guiding you at each step of the selection. Read on to learn more about the important differentiators and which CRM program will best fit the needs of your company.
Microsoft Dynamics CRM vs Salesforce
|Product Features||Salesforce||Microsoft Dynamics CRM|
|Pricing||High-end||Mid to High-end|
|User Range||Depends on the selected package||Unlimited|
|Target Customer Size||Small Business |
|Small Business |
|Marketing Automation||Requires Add-ons||Requires Add-ons|
|Enterprise Social Networking||Yes||Yes|
|Sales Performance Management||Yes||No|
|API||SOAP API||Web Service API|
|Multi-lingual||16 languages||45 languages|
|Office Suite||No||Office 365|
|Operating Systems||Mac |
|Mobile Compatibility||Android |
The above difference between Salesforce and Microsoft Dynamics shows that both the platforms have many resemblances and dominant user bases. However, with each new update, they try to differentiate themselves in the CRM market.
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Here are five well-defined differences that showcase how Microsoft Dynamics CRM and Salesforce measure up against each other.
Microsoft Dynamics CRM is an ideal choice if you want to work with a familiar coding language and deploy the system on-premises. Whereas Salesforce can help you keep your customer data in the cloud and allow your IT staff to focus on other projects. But Microsoft Dynamics CRM is ideal for your business because it offers better pricing and is widely used by innovative enterprises.
Rishabh Software is a Microsoft Certified Gold Partner providing extensive Dynamics CRM services to help you leverage the efficiency of Dynamics CRM and streamline your customer relationship management process.