Software as a service (SaaS) is a cloud-based model that is witnessing a 20% excess rapid growth during 2017, as according to Gartner. SaaS integration brings together an overall increase for cloud business applications, for both businesses and SaaS users.
The amalgamation is a time consuming and a tedious task for other cloud and on-premise applications, while onboarding SaaS software. Some of these challenges for SaaS integration include; cloud integration, IT infrastructure, security and many more. Therefore the crucial question to answer would be about how to reduce the costs and help achieve integration efforts while onboarding new SaaS software and making expected ROI from them in a shorter period. Let us discuss some of the core challenges with software as a service (SaaS) model.
1. Hybrid IT infrastructure and its challenges
More and more companies are aiming for a hybrid IT infrastructure that combines on premise software with SaaS applications. However, integrating SaaS with your existing IT infrastructure can become the biggest hurdle. Though public cloud services bring a lot of benefits, failure to integrate SaaS tools with existing IT tools and software can negate its benefits. In order to facilitate this cloud integration, SaaS providers and your IT staff need to work closely together.
The challenge here is that the IT department has to ensure that they have taken the necessary care to integrate SaaS tools with your existing IT tools. Many cloud consulting companies help smoothen this process with the help of connectors and adaptors that help integrate traditional applications with SaaS. However, despite all the connectors, there are certain areas where integration becomes difficult and challenging for the IT personnel.
2. Access challenges
When integrating SaaS tools, access control becomes a challenge too. The access control and monitoring settings that are applicable in a traditional software are not successfully carried forward to SaaS applications. Sometimes the admin are unaware of the fact as to who can and who cannot access the systems and data.
3. Cost of integration
Another major factor for SaaS integration is cost. It is very expensive to integrate SaaS, and your IT team needs to be highly skilled too in order for the integration to be successful. You have to bear the additional cost of highly skilled IT technicians or need to rope in cloud consulting firms that provide expertise in integration. These companies provide integration as a service and take care of system and data integration.
4. Time constraints
Most companies opting for SaaS are generally in a hurry to get the application up and running. However, ‘time’ is another major hurdle that companies wanting to switch over to SaaS have to face. Integrating SaaS with your traditional applications can be time consuming, as a result of which your work may get delayed. This is another challenge that lies ahead in SaaS integration.
5. Faulty integration
If the integration is not up to the mark, many problems can arise. You may realize your sales and accounting data is not in sync with your CRM, your users are uploading files and making changes in different systems, invoices are sent to wrong customers, your data is leaked, automatic information gathering is not so automatic, so on and so forth.
These are some of the typical challenges that arise during SaaS integration. If SaaS integration is carried out properly, you will never have security issues, all your data will be automatically updated and changes in one system will be carried to other systems,.
You can meet all these challenges and turn them into opportunities with the help of cloud consulting services that offer SaaS and cloud integration. These companies can seamlessly connect all your applications and make integration simple.