Home > Blog > MS Dynamics CRM Mobile: CRM on the Palm of Your Hand

MS Dynamics CRM Mobile: CRM on the Palm of Your Hand

17 Jun 2014

Enterprises today strive to do more with less, and hence many are exploring new and innovative techniques to maximize productivity while reducing costs. Top management focuses on enabling and empowering its sales team to deliver results, driving organizational change and ensuring efficient operations remain of paramount importance.


With the rapidly increasing number of customer requirements, applications, devices, and systems, the responsibility for the success of the business rely heavily on the decision makers to manage the entire business ecosystem in a unique harmonizing environment balancing with constantly changing customer requirements.


Deliver Amazing Customer Experiences with Dynamics CRM Mobile

Need a CRM App?

We can help you build Microsoft Dynamics CRM Mobile App

To improve efficiencies of the sales team, and shorten the sales cycle to lead closure, a CRM or Customer relationship management solution is the optimal investment to make. A customized CRM solution can help reduce costs and increase profitability by organizing and automating various business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields.


Dynamics CRM solution offered by Microsoft is a pioneer in the CRM space and is widely used by enterprises today. It also delivers a Dynamics CRM mobile solution offering higher ROI through marketing automation, customer service, and sales force automation. It also helps in delivering amazing customer experiences every time. Microsoft Dynamics CRM mobile app helps you turn every customer into a happy customer.

What are the benefits of Dynamics CRM Mobile?

Microsoft Dynamics CRM is the essential business tool to help you stay connected and productive wherever you are. The major benefits are:

Major Benefits of Dynamics CRM Mobile

  • Access business activities, accounts, contacts, and leads from an easy-to-use dashboard
  • Quickly enter customer data with only a few taps
  • Track progress for key performance indicators visually with charts
  • Access your personalized views of lists and grids so that you see the data most important to you
  • Pin tiles to the app dashboard to get to the info you need quickly

How can I use MS Dynamics CRM Mobile?

The MS Dynamics CRM mobile client provides business users the ability to view, create, and modify their CRM data on just about any internet capable mobile device. There is no installation required on the mobile devices to enable this functionality. Additionally, an administrative interface is also available to enable organizations to control what and how users view their CRM data on the mobile device.


What devices work with MS Dynamics CRM Mobile App?

The Dynamics CRM mobile application uses common metadata from Microsoft Dynamics CRM so users can access all built-in and custom entities within the CRM and is optimized for limited bandwidth environments. The mobile app will work on any HTML 5.0 Web browser and requires no client-side script or installation on the client device. Microsoft Dynamics CRM mobile app also works in multi-tenant architecture, allowing users to collaborate & work with different teams from the same device.


Customized Dynamics CRM mobile solution work on the majority of mobile platforms available, be it Android phones, tablets, iPhones, iPads, Windows Phones or other web-enabled mobile devices.

How can I develop my Dynamics CRM mobile solution?

Microsoft Dynamics CRM offers both on-premise and cloud-based CRM solutions to meet your unique business needs. Rishabh Software is an expert for integrating MS Dynamics CRM to your enterprise mobility strategy. We offer Microsoft Dynamics CRM application development that allow you to manage your customer relationships on your mobile devices and tools that integrate data and reporting from social media directly into your CRM application.

Get a Free Consultation

Talk to our team to get the best suited solution for your business requirement